Privacy Policy

1.  Information We Collect

At Sigma Design, we are dedicated to enhancing your experience with our company by collecting both personal and non-personal information. The types of personal information we may collect include:

• Contact Details: We collect your name, email address, telephone number, and shipping address when you request services to ensure seamless transactions and communication.
• Usage Data: We gather information on how you interact with our site, including your browsing patterns and preferences, to tailor our services and website functionality to better suit your needs.
• Non-personal Information: Non-personal information is also collected to monitor site usage and improve overall site functionality, ensuring a user-friendly experience.

2.  How We Use the Information

The information we collect is utilized in the following ways:

• Service Fulfillment: Managing your orders, providing customer support, and communicating essential account information to meet service requirements effectively.
• Targeted Communications: Sending newsletters and information aligned with your interests, provided you have not opted out, to keep you informed and engaged with our latest offerings.

3.  Purposes of Data Usage

We collect data for the following reasons:

• Efficient Service Delivery: To promptly respond to inquiries and deliver services with efficiency.
• Customer Support: To offer customer support and ensure a smooth user experience.
• Relevant Communications: To send information in response to a request, or that may interest you, always respecting your communication preferences.

4. SMS Messaging

Sigma Design engages in SMS/Text Messaging.

Standard message and data rates may apply.

• SMS Usage & Messaging Frequency
  • SMS messages are used for conversational and informational purposes only
  • We do not send marketing or promotional SMS messages
  • Messaging frequency varies depending on service needs, but will not exceed reasonable and expected limits
  • Examples of valid SMS use cases include, but are not limited to:
    • A recruiter messaging a candidate
    • A technology staff member coordinating technical support
    • A business development staff member coordinating with a customer
• Opt-In Policy
  • Consent may be given through:
    • Sending an SMS message to initiate communication
    • Providing verbal or written agreement in person, via phone, or electronic communication
  • A confirmation message will be sent upon opt-in, including instructions for opting out.
•  Opt-Out Policy
  • SMS messaging may be opted out at any time by:
    • Replying STOP or other similar comment to any received SMS message
    • Emailing info (at) sigmadzn.com
    • Phone call to +1 360-693-2600
  • A final confirmation message will be sent upon opting out.
  • No further messages will be sent after opt-out confirmation.
• Record Keeping & Compliance
  • We retain opt-in and opt-out records for compliance and auditing purposes as required by applicable regulations, including:
    • Date and time of consent
    • Opt-in method (e.g. incoming SMS message, verbal agreement, etc.)
    • Date and time of opt-out request
    • Opt-out method (e.g. STOP reply, email, phone request, etc.)
    • Any updates or changes to consent status

5.  Data Privacy & Security

• We do not share mobile information with third parties or affiliates for marketing or promotional purposes
• Personal data is protected through technical, physical, and administrative safeguards to prevent unauthorized access or misuse
• Regular security audits are conducted to ensure compliance

 6.  Privacy Policy Updates Notification

Our Privacy Policy may be revised periodically to mirror changes in our practices or to comply with pertinent regulations. If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please reach out to Sigma Design at info (at) sigmadzn.com or contact our Headquarters office:

Address: Sigma Design, 4600 NW Pacific Rim Blvd., Camas, WA 98607

Phone: +1 360-693-2600

Posting the Updated Policy: The Privacy Policy is published on our website.

Date of Last Update: We will revise the “last updated” date accordingly. Please regularly review the Privacy Policy to remain informed about how we safeguard your privacy.

Last Updated: 2025-02-05